FAQ

To provide an accurate quote, we require detailed 2D drawings that include dimensions, materials, and surface treatment specifications.

If you have a 3D model, you’re welcome to share it, as it often helps us better understand your requirements.

Our experienced engineers will assess the drawings and models to determine the manufacturing process and costs, ensuring you receive a precise quotation.

We typically provide quotes within 48 hours of receiving your inquiry.

If your request is urgent, please contact us by phone or email, and we will prioritize your order.

We offer a variety of casting processes, including:

• Sand Casting
• Shell Molding (Coated Sand Casting)
• Investment Casting (Wax Casting)

We select the most suitable process based on your product's requirements to ensure the best quality and cost-efficiency.

Yes, we provide high-temperature and corrosion-resistant materials and solutions, specifically designed for demanding environments.

Based on your specific needs, we can recommend the most suitable alloys and treatments.

Our MOQ depends on the product type and its complexity.

The minimum quantity is typically negotiated based on your order, especially for larger production runs, where a certain MOQ is usually required.

Delivery times are determined by the size of your order and your specific requirements.

We will work with you to establish a timeline that fits your production schedule and ensures on-time delivery.

Yes, we can produce based on your sample.

We offer a service where we scan the sample to generate technical drawings. (Please note that this service may involve a fee.) Once the drawings are confirmed, we proceed with production according to the final design specifications.

No, we only accept OEM orders, and all products are custom-made based on customer-provided drawings or samples.

We cannot use existing molds or designs for other clients, and without permission, we do not display client products or designs.

We sign Non-Disclosure Agreements (NDAs) with our clients, ensuring that all molds and drawings belong exclusively to the customer.

After the mold cost is paid, the client can use the mold at any time.

Yes, we perform 100% quality testing on all products before delivery to ensure they meet customer requirements and industry standards.

We aim to establish long-term partnerships by maintaining consistent quality and offering competitive pricing to maximize customer benefits.

We respect every client, viewing them as our partners, and we conduct business with honesty and sincerity, regardless of where they are from.